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FAQ's
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What does "Modest Clothing' mean to us?To us, modest fashion is about empowerment, comfort, and self-expression. Our designs prioritize coverage without compromising on style or individuality. This includes longer hemlines, high necklines, looser silhouettes, and thoughtful layering options. We recognise that modesty looks different for everyone and our goal is to provide versatile, respectful clothing for women who want to dress with intention, whether for cultural, religious, or personal reasons.
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Do your clothes cater to all body types?Absolutely. Our sizing is inclusive and designed with real bodies in mind, not just standard models. We offer a wide size range, with size guides and garment measurements listed on each product page. Our modest cuts naturally flatter a variety of shapes, and we continuously work to expand our range and improve fit based on customer feedback. If you're unsure about sizing, our team is happy to assist with personalized recommendations.
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Do you sell accessories or hijabs?Yes! We offer a curated range of hijabs, and under-pieces to help complete your look. Our accessories are selected to match seamlessly with our clothing and provide full styling support.
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What is your return and exchange policy?At Limitless Pieces, your satisfaction is important to us. If you change your mind, we offer a 14-day return window starting from the day your order is delivered. Please note that we do not offer exchanges—if you'd like a different item or size, you’ll need to return the original item and place a new order. Returns are not free; customers are responsible for choosing their own courier and covering return shipping costs. We recommend using a tracked service, as we cannot be held responsible for packages lost in transit. Once an order is placed, it cannot be cancelled, but you are welcome to return the item for a refund. Important: Items must be returned in original condition, unworn, unwashed, and with tags attached. We will not issue refunds for items that are stained, damaged, worn, or missing tags.
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Can I cancel my order after I place it?Once an order is placed, it cannot be cancelled, as we begin processing it right away. However, you're welcome to return the item once it arrives, as long as it meets our return conditions.
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How long does shipping take?Shipping times can vary depending on the item you’ve ordered. Some of our abayas are made to order, meaning they are specially crafted once your order is placed. Because of the care and detail involved in creating these garments, production can take up to 2 weeks before the item is ready to ship. As soon as your abaya is completed, we do our best to dispatch it within 48 hours. Once shipped, you’ll receive a tracking number via email so you can monitor your delivery every step of the way. For ready-to-ship items, we aim to process and send out your order within 3–5 business days. Please keep in mind that overall delivery times will also depend on your location and the shipping method selected at checkout.
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How can I get in touch with your team?Our customer service team is available via: 📧 Email: customerservices@limitlesspieces.co.uk 📱 Instagram DMs: @Limitlesspieces_ 💬 Live chat (available on our website during business hours) We typically respond within 24–48 hours on weekdays. Whether you have questions about sizing, styling, or shipping—we’re here to help!
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How long does it take to receive my order?Shipping time depends on the item you’ve ordered: Ready-to-ship items: Dispatched within 3–5 business days Made-to-order abayas: These can take up to 2 weeks for production, as they’re crafted with care upon request. Once completed, we aim to ship your abaya within 48 hours, and you'll receive tracking details immediately.
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